Return & Refund Policy

🧾 Return & Refund Policy

At CaptWildPants, every item is made-to-order and crafted with care — whether it’s a sloth hoodie, a panda cap, or a cryptid-inspired tee. Your gear is packed just for you, and we want you to love it 100%.

🐾 100% Satisfaction Guaranteed

If your order isn’t quite right — maybe the size is off, the color isn’t what you expected, or it just didn’t vibe — we’ve got your back.

We offer free returns for store credit or exchanges so you can find the right wild fit.

🔁 How Returns Work

  • Go to our Returns & Exchanges page
  • Fill out the short return request form
  • We’ll review and respond within 48 hours
  • If approved, we’ll send you return instructions (and a bit of digital applause)

📬 Heads up:
Customers cover return shipping, but we handle everything else to make sure you're taken care of.

❌ Items Not Eligible for Return

  • Used, worn, or washed items
  • Returns requested after the 21-day window
  • Items bought during final “wild clearance” drops

💬 Need Help?

Email us at captwildpants@gmail.com or drop a message through our contact form.
You can also DM us @captwildpants — we’re wild but friendly.